I vetted multiple shredding companies in my area, for a one time large volume purging. Several did NOT offer to come to my site to shred a large volume, or to pick up the large volume to shred at their facility. The other companies would pick up at your office on a regular routine, or require you to drop off the documents yourself. At the first phone contact with the shredding department, I was given an accurate quote for the project that did NOT change. They were prompt and reliable for the pick up appointment. And the staff and drivers were very customer-service oriented, pleasant, and thoroughly professional.